General Terms and Conditions

TERMS OF SALES

Preamble

Use of this site is subject to the conditions set out below and by using this site, you agree to these conditions. The site www.laydayshop.com reserves the right to change these conditions at any time, without notice. However, any changes will be presented here. No contract will subsist between you and www.laydayshop.com for the sale of Products until you receive confirmation of your order in the form of a receipt confirming the details of your order. Once you receive confirmation, there will be a legal contract between us. This site is available solely for your personal, non-commercial use. The products referenced on this site are available for all the countries to which we deliver.

Products

The products offered for sale are available while stocks last.
The characteristics of the products are indicated in the product sheets. However, we inform you that the images, photos, and colors may differ from the actual colors of the products under the effect of a browser or a screen.
If one or more items ordered are no longer available, you will be notified by email.
You can cancel your order and be reimbursed by credit to the bank account corresponding to the bank card used to pay for the order.

Price

For Europe, the price you pay and the prices indicated on the site include VAT. For international orders, the price you pay and the prices indicated on the site do not include VAT. The price does not include any delivery charges, as explained in the "delivery / return" paragraph. We reserve the right to change prices without notice. All orders are subject to availability and we reserve the right to refuse sale to any individual or company. Prices are quoted in the European currency, the Euro, and converted into the currency chosen by the customer.
Prices do not include customs duties or other charges (such as VAT for international deliveries) which may be applied by certain countries. These will be charged to the buyer.

Shipping & deliveries

For any order placed on the site, we undertake to prepare your orders within 48 hours maximum (excluding weekends and public holidays). We offer the following delivery methods:

– Colissimo, Colissimo expert and Chronopost: we use these service providers for all of our deliveries.

Deliveries are made to the address indicated by the buyer. In his absence, he will be offered a document inviting him to collect the package from the post office closest to his home.

Delivery costs are calculated based on the delivery address and the rates applied by country. They vary depending on your geographic area. Below are the details:

France / Andorra / Monaco

Colissimo international home:
- Free shipping from 100 euros of purchase . Below a flat rate of 8.90 euros including tax applies.

Chronopost relay point:
- Free shipping from 40 euros of purchase . Below a flat rate of 4.90 euros including tax applies.

Europe 1: Germany, Belgium, Denmark, Spain, Italy, Luxembourg, Netherlands, Portugal

Colissimo international home:
- Free shipping from 200 euros of purchase. Below a flat rate of 14.90 euros including tax applies.

Chronopost relay point:
- Free shipping from 40 euros of purchase . Below a flat rate of 5.90 euros including tax applies.

Europe 2: Austria, Bulgaria, Estonia, Czech Republic, Finland, Croatia, Hungary, Ireland, Latvia, Lithuania, Estonia, Poland, Romania, Sweden, Slovenia, Slovakia

Colissimo international home:
- Free shipping from 200 euros of purchase. Below a flat rate of 19.90 euros including tax applies.

Chronopost relay point:
- Free shipping from 100 euros of purchase. Below a flat rate of 9.90 euros including tax applies.

Switzerland + UK

Colissimo international home:
- Free shipping from 200 euros of purchase. Below a flat rate of 19.90 euros excluding VAT applies.

Dom Tom

Colissimo international home:
- Free shipping from 250 euros of purchase. Below a flat rate of 39.90 euros excluding VAT applies.

Rest of the world 1: United States, Canada

Colissimo international home:
- Free shipping from 250 euros of purchase. Below a flat rate of 39.90 euros excluding VAT applies.

Rest of the world 2 (other countries)

Colissimo international home:
- Free shipping from 250 euros of purchase. Below a flat rate of 49.90 euros excluding VAT applies.

Countries requiring taxes other than shipping costs, such as customs fees and VAT, will be the responsibility of the customer. Lay Day is not responsible for any additional costs.

Golf bags are not delivered outside the European Union (except Andorra, UK and Monaco)

Countries requiring taxes other than shipping costs, such as customs fees and VAT, will be the responsibility of the customer. Lay Day is not responsible for any additional costs.

Lay Day offers international delivery. Each country has its own conditions as indicated above.

Upon receipt of the package, the customer undertakes to check the conformity of the references received, the contents of the packages as well as the physical condition of the packages. In the event of doubt and apparent damage, the customer may refuse delivery by issuing dated, signed and explicit reservations on the carrier's slip. If necessary, please contact our service at shop.layday@gmail.com.

We undertake to deliver the product(s) ordered to the delivery address that you have indicated to us. Please check for accuracy. Any reshipment due to incorrect address will be at your expense. We do our best to deliver to you as quickly as possible, however we are not responsible for Colissimo service delays.

Delivery delay

Orders shipped to France are generally delivered within 3 business days after you receive the confirmation email. Lay day cannot be held responsible for additional delays. Delivery times to foreign countries depend on local postal services. Lay Day cannot be held responsible for inappropriate behavior on the part of postal services.

Late delivery – Loss of package

Colissimo is a very reliable service. However, as with any shipment, there may be a delay in delivery or the product may be lost. In the event of a delay in delivery compared to the date we indicated to you in the shipping email, we will
ask us to notify us of this delay by sending us an email. We will then contact the Post Office to start an investigation. A Post Office investigation can last up to 21 days from the date the investigation begins. If during this period, the product is found, it will be re-shipped immediately to your home (the majority of cases). If, on the other hand, the product is not found at the end of the 21-day investigation period, the Post Office considers the package as lost. Only then can we return a product to you.
replacement, at our expense. If the product(s) ordered were no longer available at that time, we would reimburse you for the amount of the products affected by the carrier's loss. We decline all responsibility for the extension of delivery times.
delivery by the carrier, particularly in the event of loss of products or strike.
The exchange or refund of items will only be effective after the end of the postal services investigation.

Returns & exchanges

The customer has 30 days from receipt of the order to request a return.
The customer has a right of withdrawal of 14 days from delivery to request a refund or exchange. See conditions in the paragraph below Right of withdrawal.
Products that can be exchanged must have been purchased on www.laydayshop.com and returned in their intact, unworn condition, with the original label and packaging. They must be returned 14 days maximum after acceptance of the request.

All merchandise must be returned to the address below:
Lay Day
45-47 Avenue du Président Kennedy 
64200 Biarritz
France

The item must be returned to us in the condition in which it was shipped by us.
Lay Day will inspect any returned merchandise for damage and to ensure that the purchase originated from Lay Day.
Lay Day reserves the right not to refund the product if it is damaged.

If the return is due to an error on our part, Lay Day will cover the return costs and reship a replacement product at no cost to the customer – OR – will refund the amount of the product as well as all shipping costs . Lay Day has 30 days from receipt of the return to reimburse the customer.

If the return is due to a defective product, Lay Day will cover the return shipping costs and reship a replacement product at no cost to the customer – OR – will refund the amount of the product and all shipping costs. Before any exchange or refund, Lay Day must have the agreement of the supplier in question.

Have you just received a product but the size does not suit you? You can return it for an exchange, voucher or refund.

- France and Monaco: If the customer wants an exchange or a voucher, Lay Day covers the return costs. If the customer wishes a refund, Lay Day will deduct a flat rate of 9.90 euros for management costs (return costs / shipping costs).

- European Union : If the customer wishes an exchange or a voucher, Lay Day covers the return costs. If the customer wishes a refund, Lay Day will deduct a flat rate of 19.90 euros for management costs (return costs / shipping costs).

- UK, Andorra and Switzerland: return at the customer's expense. Refund - shipping costs.

- International (rest of countries): return at the customer's expense. Refund - shipping costs.

Any return request must be made via the contact form or by email to shop.layday@gmail.com

If the return is handled by Lay Day, we send a return label directly by email.

Taxes due to returns outside the European Union are the responsibility of the customer and will be deducted from the refund.

If the return is the responsibility of the customer, the address is as follows:
Lay Day
45-47 Avenue du Président Kennedy 
64200 Biarritz
France

 

Refunds

If the customer wishes a refund, the item(s) must be returned to us in the condition in which they were shipped, in their original packaging and unworn. Returned products will be refunded within a maximum period of 30 days from their date of receipt.
reception. Once the products are received, checked, and accepted by our services, the reimbursement will be equal to the price invoiced less any delivery and return costs. Except in case of error or defective.

Customer service

To send us any comments or questions about our services, please contact us by email: shop.layday@gmail.com

You can also write to us at this address:
Lay Day
45-47 Avenue du Président Kennedy 
64200 Biarritz
France

Limitation and liability

The information contained in this site may contain technical inaccuracies or translation or typographical errors and www.laydayshop.com cannot be held responsible. Furthermore, we have no duty to update this site or its content and will not be responsible for any failure to update it. Furthermore, www.laydayshop.com is not responsible for your use of other sites which you may access through links on this site. www.laydayshop.com does not control these sites and is not responsible for their content. These links are provided for the convenience of users of this site and their inclusion on this site does not constitute an endorsement by or affiliation with www.laydayshop.com. Any product ordered on a site linked to this one is subject to its own conditions and www.laydayshop.com cannot be responsible for them or apply them. These sites may collect personal information or solicit it from you. These sites are not subject to the www.laydayshop.com privacy policy and www.laydayshop.com cannot be responsible for the policy of these sites, or for the use of the information they collect.

Force majeure

www.laydayshop.com cannot be held responsible for events beyond our control occurring in the delivery of a product or for its condition at the time of delivery.

Validity

If any term, condition or provision of a term or condition proves to be illegal, invalid, void, or for any reason unenforceable, the validity and application of the other terms, conditions and provisions shall in no way be affected or affected. scaled down.

Entire agreement

These terms and conditions constitute the entire agreement between you and www.laydayshop.com relating to the subject matter hereof. It should be noted that no statement made by an agent of www.laydayshop.com can be accepted as a variation of these terms and conditions or a representation of the products sold by www.laydayshop.com and www.laydayshop.com cannot be be responsible to anyone for the inaccuracy
of such a representation.

Right to retract

The consumer has 14 days to return, at his own expense, products that do not suit him. This period runs from the day of delivery of the consumer's order. If this period expires on a Saturday, Sunday or public or non-working holiday, it is extended until the first following working day. Any return request must be made by email to shop.layday@gmail.com. The product must be returned to:
Lay Day
45-47 Avenue du Président Kennedy 
64200 Biarritz
France
Only products returned as a whole, in their original packaging, complete and intact, and in perfect condition for resale will be taken back. Any product which has been damaged, or whose original packaging has been damaged, will not be refunded or exchanged. This right of withdrawal is exercised without penalty. In the event of exercising the right of withdrawal, the consumer has the choice of requesting either a refund of the sums paid or an exchange of the product. If the right of withdrawal is exercised, the Lay Day company will make every effort to reimburse the consumer within 14 days of receipt of the item(s) concerned. The consumer will then be reimbursed by recrediting their bank account (secure transaction).

Applicable law

Any contract will be interpreted and assessed in accordance with French laws and any dispute surrounding this contract will be subject to the exclusive jurisdiction of the French courts.

Ownership and intellectual property

This site is the property of SAS Lay Day which maintains and operates it. This site and all its components, including the graphics and architecture generally, the text, graphics, selection and arrangement and any software compilations, source code
underlying software (including applets) are the property of Lay Day and its subsidiaries or its technology or content providers.

All rights reserved

Photos and diagrams representing the products cannot be reproduced. All designs, buttons and illustrations are produced by SAS Lay Day.
Trademarks

All names, logos, brands and titles used on this site are registered trademarks or names
deposited from their owners