General Terms and Conditions
GENERAL CONDITIONS OF SALE
Preamble
Use of this site is subject to the terms set out below and by using this site you agree to these terms. The sitewww.laydayshop.com reserves the right to change these terms at any time without notice. However, any changes will be set out here. No contract will exist between you andwww.laydayshop.com for the sale of products until you receive confirmation of your order in the form of a receipt confirming the details of your order. Once you have received the confirmation, there will be a legal contract between us. This site is available for your personal, non-commercial use only. The products referenced on this site are available for all countries to which we deliver.
Products
The products offered for sale are available while stocks last.
The characteristics of the products are indicated in the product sheets. However, we inform you that the images, photos, and colors may differ from the actual colors of the products due to the effect of a browser or screen.
If one or more items ordered are no longer available, you will be notified by email.
You can cancel your order and be reimbursed by credit to the bank account corresponding to the bank card used to pay for the order.
Price
For Europe, the price you pay and the prices shown on the site include VAT. For international the price
that you pay and the prices indicated on the site do not include VAT. The price does not include any delivery charges, as set out in the “delivery / return” paragraph. We reserve the right to change prices without notice. All orders are subject to availability and we reserve the right to refuse sale to any individual or company. Prices are set in the European currency Euro, and converted into the currency chosen by the customer.
The prices indicated do not include customs fees or additional costs (such as VAT for international) that may be applied by certain countries. These will be the responsibility of the buyer.
Shipping & Deliveries
For any order placed on the site, we undertake to prepare your orders within a maximum of 48 hours (excluding weekends and public holidays). We offer the following delivery methods :
– Colissimo, Colissimo expert and Chronopost: we use these service providers for all of our deliveries.
Deliveries are made to the address indicated by the buyer. In his absence, a document inviting him to collect the package from the post office closest to his home will be offered to him.
Shipping costs are calculated based on the shipping address and the rates applied by country. They vary depending on your geographic area. Below are the details:
France / Andorra / Monaco
Colissimo international home delivery:
- Free shipping on purchases over 100 euros . Below that, a flat rate of 8.90 euros including tax applies.
Chronopost relay point:
- Free delivery from 40 euros of purchase. Below a flat rate of 4.90 euros including tax applies.
Europe 1: Germany, Belgium, Denmark, Spain, Italy, Luxembourg, Netherlands, Portugal
Colissimo international home delivery:
- A flat rate of 14.90 euros including tax applies.
Chronopost relay point:
- Free shipping from 40 euros of purchase. Below a flat rate of 5.90 euros including tax applies.
Europe 2: Austria, Bulgaria, Estonia, Czech Republic, Finland, Croatia, Hungary, Ireland, Latvia, Lithuania, Estonia, Poland, Romania, Sweden, Slovenia, Slovakia
Colissimo international home delivery:
- A flat rate of 19.90 euros including tax applies.
Chronopost relay point:
-
Free shipping on purchases over 100 euros. Below that, a flat rate of 9.90 euros including tax applies.
Switzerland + UK
Colissimo international home delivery:
- Free shipping on purchases over 200 euros. Below that, a flat rate of 19.90 euros excluding VAT applies.
Dom Tom
Colissimo international home delivery:
- Free shipping on purchases over 250 euros. Below that, a flat rate of 39.90 euros excluding VAT applies.
Rest of the world 1: United States, Canada
Colissimo international home delivery:
- Free shipping on purchases over 250 euros. Below that, a flat rate of 39.90 euros excluding VAT applies.
Rest of the world 2 (other countries)
Colissimo international home delivery:
- Free shipping on purchases over 250 euros. Below that, a flat rate of 49.90 euros excluding VAT applies.
Countries requiring taxes other than shipping charges, such as customs and VAT, will be the responsibility of the customer. Lay Day is not responsible for any additional charges.
Golf bags are not delivered outside the European Union (except Andorra, UK and Monaco)
Countries requiring taxes other than shipping charges, such as customs and VAT, will be the responsibility of the customer. Lay Day is not responsible for any additional charges.
Lay Day offers international shipping. Each country has its own conditions as listed above.
Upon receipt of the package, the customer undertakes to check the conformity of the references received, the contents of the packages as well as the physical condition of the packages. In case of doubt and apparent damage, the customer can refuse delivery by issuing dated, signed and explicit reservations on the carrier's delivery note. If necessary, please contact our service atshop.layday@gmail.com .
We undertake to deliver the product(s) ordered to the delivery address you have provided. Please check that it is correct. Any reshipment due to an incorrect address will be at your expense. We do our best to deliver to you as quickly as possible, however we are not responsible for service delays. Colissimo.
Delivery times
Orders shipped to France are usually delivered within 3 business days after you receive the confirmation email. Lay day cannot be held responsible for additional delays. Delivery times to foreign countries depend on local postal services. Lay Day cannot be held responsible for inappropriate behavior on the part of postal services.
Delayed delivery – Lost package
Colissimo is a very reliable service. However, as with any shipping, there may be a delay in delivery or the product may be lost.In the event of a delay in delivery compared to the date we indicated to you in the shipping email, we will
ask you to report this delay to us by sending us an email. We will then contact the Post Office to start an investigation. An investigation at the Post Office can last up to 21 days from the start date of the investigation. If during this period, the product is found, it will be immediately re-routed to your home (in the majority of cases). If, on the other hand, the product is not found at the end of the 21-day investigation period, the Post Office considers the package as lost. It is only then that we can send you a product of
replacement, at our expense. If the product(s) ordered are no longer available at that time, we will refund you the amount of the products affected by the carrier's loss. We decline all responsibility for the extension of delivery times
delivery due to the carrier, particularly in the event of loss of products or strike.
The exchange or refund of the items will only be effective after the end of the postal services investigation.
Returns & Exchanges
The customer has 30 days from receipt of the order to request a return.
The customer has a right of withdrawal of 14 days from delivery to request a refund. or an exchange. See conditions in the paragraph below Right of withdrawal.
Products that can be exchanged must have been purchased on www.laydayshop.com and returned in their intact, unworn condition, with the original label and packaging. They must be returned within 14 days of acceptance of the request.
All merchandise must be returned to the address below:
Lay Day
45-47 President Kennedy Avenue
64200 Biarritz
France
The item must be returned to us in the condition in which it was shipped by our services.
Lay Day will inspect all returned merchandise for damage and to ensure that the purchase originated from Lay Day.
Lay Day reserves the right not to refund the product if it is damaged.
If the return is due to our error, Lay Day will cover the return shipping costs and reship a replacement product at no cost to the customer – OR – refund the amount of the product plus all shipping costs. Lay Day has 30 days from receipt of the return to refund the customer.
If the return is due to a defective product, Lay Day will bear the cost of return and reship a replacement product at no cost to the customer – OR – refund the amount of the product plus all shipping costs. Lay Day must have the agreement of the supplier in question before any exchange or refund.
Have you just received a product but the size doesn't fit? You can return it for an exchange, a voucher or a refund.
- France and Monaco: If the customer wants an exchange or a voucher, Lay Day will cover the return costs. If the customer wants a refund, Lay Day will deduct a flat rate of 9.90 euros for management costs (return costs / shipping costs).
- European Union: If the customer wants an exchange or a voucher, Lay Day will cover the return costs. If the customer wants a refund, Lay Day will deduct a flat rate of 19.90 euros for management costs (return costs / shipping costs).
- UK, Andorra and Switzerland: return at the customer's expense. Refund - shipping costs.
- International (rest of countries): return at the customer's expense. Refund - shipping costs.
Any return request must be made via the contact form or by email toshop.layday@gmail.com . For France, Monaco and the European Union, specify your wish: exchange, credit or refund.
If the return is supported by Lay Day, we will send a return label directly by email.
Taxes due to returns outside the European Union are the responsibility of the customer and will be deducted from the refund.
If the return is at the customer's expense, the address is as follows:
Lay Day
45-47 President Kennedy Avenue
64200 Biarritz
When returning a gift (e.g. Tote Bag) is offered during the sale, and the customer no longer meets the conditions for the gift, the customer must absolutely return the product offered. Otherwise Lay Day reserves the right to remove the value of the gift when refunding.
NO RETURNS POSSIBLE ON CLEARANCE SALE PRODUCTS (THE BIG SALE CATEGORIE)
Refunds
If the customer wants a refund, the item(s) must be returned to us in the condition in which they were shipped, in their original packaging and unworn. Returned products will be refunded within a maximum of 30 days from their
reception. Once the products have been received, checked, and accepted by our services, the refund will be equal to the price invoiced by Lay Day less any possible delivery and return costs. Except in the case of error or defect. No additional costs invoiced outside Lay Day will be refunded.
Customer service
To send us any comments or questions about our services, please contact us by email:shop.layday@gmail.com
You can also write to us at this address:
Lay Day
45-47 President Kennedy Avenue
64200 Biarritz
France
Limitation and liability
The information contained in this site may contain technical inaccuracies or translation or typographical errors and www.laydayshop.com could not be responsible. Furthermore, we have no duty to update this site or its content and will not be responsible for any lack of updating. In addition, www.laydayshop.com is not responsible for your use of other sites to which you can access via links on this site.www.laydayshop.com does not control these sites and is not responsible for their content. These links are provided for information purposes only. users of this site and their inclusion on this site does not constitute an endorsement by or an affiliation withwww.laydayshop.com . Any product ordered on a linked site with this one is subject to its own conditions andwww.laydayshop.com could not be responsible or implement them. These sites may collect information personal information or solicit it from you. These sites are not subject to the policy of privacy protectionwww.laydayshop.com Andwww.laydayshop.com could not be responsible for the policies of these sites, or for the use of the information they provide. would collect.
Force majeure
www.laydayshop.com shall not be liable for events beyond our control occurring in the delivery of a product or for its condition at the time of delivery.
Validity
If any term, condition or provision of a term or condition shall be unlawful, invalid, void, or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired.
Full agreement
These terms and conditions constitute the entire agreement between you andwww.laydayshop.com relating to the topics discussed. It should be noted that no comments made by an agent ofwww.laydayshop.com shall not be construed as a variation of these terms and conditions or a representation of the products sold bywww.laydayshop.com Andwww.laydayshop.com cannot be held responsible to anyone for any inaccuracy
of such a representation.
Right of withdrawal
The consumer has a period of 14 days to return, at his own expense, products that do not suit him. This period starts from the day of delivery of the consumer's order. If this period expires on a Saturday, Sunday or public holiday, it is extended until the next working day. Any return request must be made by email toshop.layday@gmail.com. Le product must be returned to:
Lay Day
45-47 President Kennedy Avenue
64200 Biarritz
France
Only products returned in their entirety, in their original packaging, complete and intact, and in perfect condition for resale will be accepted. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded or exchanged. This right of withdrawal is exercised without penalty. In the event of exercising the right of withdrawal, the consumer has the choice of requesting either the reimbursement of the amounts paid, or the exchange of the product. In the event of exercising the right of withdrawal, the company Lay Day will make every effort to reimburse the consumer within a period of 14 days from receipt of the item(s) concerned. The consumer will then be reimbursed by crediting his account banking (secure transaction).
Applicable law
Any contract will be interpreted and assessed in accordance with French law and any dispute relating to this contract will be subject to the exclusive jurisdiction of the French courts.
Property and Intellectual Property
This site is the property of SAS Lay Day who maintains and operates it. This site and all its components, including the graphics and architecture in general, the text, the graphics, the selection and arrangement and all software compilations, source code
underlying software (including applets) are the property of Lay Day and its subsidiaries or its technology or content providers.
All rights reserved
Photos and diagrams representing the products cannot be reproduced. All drawings, buttons and illustrations are made by SAS Lay Day.
Trademarks
All names, logos, brands and titles used on this site are registered trademarks or trade names
deposited from their owners