WHAT ARE THE DIFFERENT DELIVERY METHODS I CAN CHOOSE FROM WHEN I ORDER ON THE SITE?

Delivery by Colissimo directly to your home or to a relay point with Chronopost (Europe).  We will of course keep you informed of any developments!

Information on shipping costs and taxes

France / Andorra / Monaco

Colissimo international home delivery:
- Free shipping on purchases over 100 euros .  Below that, a flat rate of 8.90 euros including tax applies.

Chronopost relay point:

-  Free shipping  from 40 euros of purchase. Below a flat rate of 4.90 euros including tax applies.

Europe 1:  Germany, Belgium, Denmark, Spain, Italy, Luxembourg, Netherlands, Portugal

Colissimo international home delivery:
- A flat rate of 14.90 euros including tax applies. 

Chronopost relay point:

-  Free shipping  from 40 euros of purchase. Below a flat rate of 5.90 euros including tax applies.

Europe 2:  Austria, Bulgaria, Estonia, Czech Republic, Finland, Croatia, Hungary, Ireland, Latvia, Lithuania, Estonia, Poland, Romania, Sweden, Slovenia, Slovakia

Colissimo international home delivery:
-  A flat rate of 19.90 euros including tax applies. 

Chronopost relay point:
- 

Free shipping on purchases over 100 euros. Below that, a flat rate of 9.90 euros including tax applies. 

Switzerland + UK

Colissimo international home delivery:
- Free shipping on purchases over 200 euros. Below that, a flat rate of 19.90 euros excluding VAT applies. 

Dom Tom

Colissimo international home delivery:
- Free shipping on purchases over 250 euros. Below that, a flat rate of 39.90 euros excluding VAT applies. 

Rest of the world 1: United States, Canada

Colissimo international home delivery:
- Free shipping on purchases over 250 euros. Below that, a flat rate of 39.90 euros excluding VAT applies. 

Rest of the world 2 (other countries)

Colissimo international home delivery:
- Free shipping on purchases over 250 euros. Below that, a flat rate of 49.90 euros excluding VAT applies.

  Countries requiring taxes other than shipping charges, such as customs and VAT, will be the responsibility of the customer. Lay Day is not responsible for any additional charges.

Golf bags are not delivered outside the European Union (except Andorra and Monaco) 

 

Return: satisfied, exchanged or refunded

Have you just received a product but the size doesn't fit? You can return it for an exchange, a voucher or a refund. 

- France and Monaco:  If the customer wants an exchange or a voucher, Lay Day will cover the return costs.If the customer wants a refund, Lay Day will deduct a flat rate of 9.90 euros for handling costs (return costs / shipping costs).

- European Union:If the customer wants an exchange or a voucher, Lay Day will cover the return costs. If the customer wants a refund, Lay Day will deduct a flat rate of 19.90 euros for management costs (return costs / shipping costs).

- UK, Andorra and Switzerland: return at the customer's expense.  Refund - shipping costs.

- International (rest of countries): return at the customer's expense.Refund - shipping costs.

Any return request must be made via the contact form or by email toshop.layday@gmail.com. Pour France, Monaco and the European Union, specify your wish: exchange, credit or refund.

If the return is supported by Lay Day, we will send a return label directly by email.

Taxes  due to returns outside the European Union are the responsibility of the customer and will be deducted from the refund.

If the return is at the customer's expense, the address is as follows:
Lay Day
45-47 President Kennedy Avenue 
64200 Biarritz

When returning a gift (e.g. Tote Bag) is offered during the sale, and the customer no longer meets the conditions for the gift, the customer must absolutely return the product offered. Otherwise Lay Day reserves the right to remove the value of the gift when refunding.

  NO RETURNS POSSIBLE ON CLEARANCE SALE PRODUCTS (THE BIG SALE CATEGORIE)