Most frequently asked questions
You can pay for your order on our website by Carte Bleue, Amex and Alma (3 times free of charge).
You will be delivered by Colissimo at your convenience, home or relay point.
The reason is quite simple.
The concept of Lay Day is to offer you foreign and somewhat new brands that do not necessarily have a head office in Europe.
It is therefore up to Lay Day to cover import, transport and customs costs.
But do not worry !! This remains super advantageous for you!!
Ordering in the United States, Australia or England may have surprises in store for you in terms of delays, transport costs and especially customs costs.
Trust Lay Day, the bill will be much less hefty :).
For so-called “European” brands, we strive to offer the best prices on the market.
Customer satisfaction is an important point at Lay Day.
Following your purchase on laydayshop.com you have the possibility of making a free first exchange by returning the item that does not correspond. Only products with a size can be exchanged for free. One-size-fits-all products (caps, towels, bags, etc.) are obviously exchangeable, but the return is the responsibility of the customer.
Send an email to email@example.com clearly specifying the reasons for the return. As indicated in the General Terms and Conditions, return costs following a size error are covered by Lay Day (once only and zone 1,2,3,4) and the product will be exchanged for the same product depending on its size. availability. If the latter is unavailable, the customer will have the choice of choosing another product or being refunded.
Lay Day will send you the return label by email.
Once you have selected your products, log in to your customer account or use the express check out.
Then you can finalize your order by choosing the appropriate delivery method.