DELIVERIES AND RETURNS
Information on delivery methods
WHAT ARE THE DIFFERENT DELIVERY METHODS THAT I CAN CHOOSE WHEN I ORDER ON THE SITE?
Delivery by Colissimo directly to your home or to a relay point with Chronopost (Europe). We will of course keep you informed of developments!
Information on shipping costs and taxes
France / Andorra / Monaco
Colissimo international home:
- Free shipping from 100 euros of purchase . Below a flat rate of 8.90 euros including tax applies.
Chronopost relay point:
- Free shipping from 40 euros of purchase . Below a flat rate of 4.90 euros including tax applies.
Europe 1: Germany, Belgium, Denmark, Spain, Italy, Luxembourg, Netherlands, Portugal
Colissimo international home:
- Free shipping from 200 euros of purchase. Below a flat rate of 14.90 euros including tax applies.
Chronopost relay point:
- Free shipping from 40 euros of purchase . Below a flat rate of 5.90 euros including tax applies.
Europe 2: Austria, Bulgaria, Estonia, Czech Republic, Finland, Croatia, Hungary, Ireland, Latvia, Lithuania, Estonia, Poland, Romania, Sweden, Slovenia, Slovakia
Colissimo international home:
- Free shipping from 200 euros of purchase. Below a flat rate of 19.90 euros including tax applies.
Chronopost relay point:
- Free shipping from 100 euros of purchase. Below a flat rate of 9.90 euros including tax applies.
Switzerland + UK
Colissimo international home:
- Free shipping from 200 euros of purchase. Below a flat rate of 19.90 euros excluding VAT applies.
Dom Tom
Colissimo international home:
- Free shipping from 250 euros of purchase. Below a flat rate of 39.90 euros excluding VAT applies.
Rest of the world 1: United States, Canada
Colissimo international home:
- Free shipping from 250 euros of purchase. Below a flat rate of 49.90 euros excluding VAT applies.
Rest of the world 2 (other countries)
Colissimo international home:
- Free shipping from 250 euros of purchase. Below a flat rate of 49.90 euros excluding VAT applies.
Countries requiring taxes other than shipping costs, such as customs fees and VAT, will be the responsibility of the customer. Lay Day is not responsible for any additional costs.
Golf bags are not delivered outside the European Union (except Andorra and Monaco)
Return: satisfied, exchanged or refunded
Have you just received a product but the size does not suit you? You can return it for an exchange, voucher or refund.
- France and Monaco: If the customer wants an exchange or a voucher, Lay Day covers the return costs. If the customer wishes a refund, Lay Day will deduct a flat rate of 9.90 euros for management costs (return costs / shipping costs).
- European Union : If the customer wishes an exchange or a voucher, Lay Day covers the return costs. If the customer wishes a refund, Lay Day will deduct a flat rate of 19.90 euros for management costs (return costs / shipping costs).
- UK, Andorra and Switzerland: return at the customer's expense. Refund - shipping costs.
- International (rest of countries): return at the customer's expense. Refund - shipping costs.
Any return request must be made via the contact form or by email to shop.layday@gmail.com
If the return is handled by Lay Day, we send a return label directly by email.
Taxes due to returns outside the European Union are the responsibility of the customer and will be deducted from the refund.
If the return is the responsibility of the customer, the address is as follows:
Lay Day
45-47 Avenue du Président Kennedy
64200 Biarritz